The reason I mentioned it is we just had two IBM servers running SAP fail to
restart (on different days). Both of them hung with the little colored line
at the bottom. The only thing that fixed them was to run IBM's UpdateExpress
firmware updater. No clue as to why this did not happen before.
Ray
From: Chris Bunyan <[EMAIL PROTECTED]>
Reply-To: Mailing list for discussion of Firewall-1
<[email protected]>
To: [email protected]
Subject: Re: [FW-1] BSOD - help needed
Date: Fri, 26 Jan 2007 10:15:52 -0000
Hi Ray,
No, I haven't done major HP updating, only the network card drivers. I
tend to work on the basis of 'if its working, don't fix it', but of course
this principle fails in this case as the server isn't working as it should.
I'll consider the HP update along with any other ideas, unless folk think
this should be done now.
Thanks for your help
Chris
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] Behalf Of Ray
Sent: 26 January 2007 00:07
To: [email protected]
Subject: Re: [FW-1] BSOD - help needed
What version of Windows and SP level?
No, exceeding the license count is only supposed to generate log entries.
I've never heard otherwise.
The ML370-G3 is about three years old, isn't it? Have you tried running one
of HP's firmware update CD's on it?
Ray
>From: "Bunyan, Chris - shb account"
><[EMAIL PROTECTED]>
>Reply-To: Mailing list for discussion of Firewall-1
><[email protected]>
>To: [email protected]
>Subject: [FW-1] BSOD - help needed
>Date: Thu, 25 Jan 2007 12:50:24 -0000
>
>We have Checkpoint Express FW-1 NG AI R55 with Hotfix 18 running on an HP
>ML370 G3 server with 1GB memory.
>
>For several weeks now the server has been crashing fairly regularly, at
>random, with fw.sys identified as the culprit in the BSOD. This only
>happens Monday to Friday during office working houses. Somedays it
doesn't
>crash at all, others it crashes up to eight times. We have tried
>Checkpoint Support but so far they haven't provided any solutions.
>
>Any suggestions or help would be very much appreciated.
>
>It has been suggested it might be a load issue, although software that
>crashes when it is busy is hardly confidence-building. Processor load
>does
>go up to 80 per cent but averages at 5-10 per cent.
>
>We do get messages in Event Log about our license only being for 500
hosts
>and if this isn't right to contact Checkpoint. We only have 350 hosts
>configured. I have cleared the hosts file in FW-1 in case this is an
>issue.
>It has been suggested to us that if Checkpoint software sees more hosts
>than
>licensed for it affects performance of results in machine crashes -
>although
>again this hardly seems a customer-friendly response.
>
>Because fw.sys is detailed in the BSOD and the memory address is the same
>we
>have tested the memory and it passes all tests.
>
>Any help very much approciated.
>
>
>Chris Bunyan
>Secondary Care Team Leader
>NHS Shetland
>
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