Hi Ansar - BSOD details are: Driver_Irql_not_less_or_equal 0x000000d1 in fw.sys
HP Management Log details are: Blue Screen Trap (BugCheck, STOP: 0x000000D1 (0xECE52CBC, 0x00000002, 0x00000000, 0xF709388F)) Thanks for help Chris -----Original Message----- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] Behalf Of Ansar Mohammed Sent: 25 January 2007 14:10 To: [email protected] Subject: Re: [FW-1] BSOD - help needed Can you send the complete text of the BSOD. For example IRQL_YADAYADAYADA.... And the stop codes please > -----Original Message----- > From: Mailing list for discussion of Firewall-1 [mailto:FW-1- > [EMAIL PROTECTED] On Behalf Of Bunyan, Chris - shb > account > Sent: January 25, 2007 7:50 AM > To: [email protected] > Subject: [FW-1] BSOD - help needed > > We have Checkpoint Express FW-1 NG AI R55 with Hotfix 18 running on an HP > ML370 G3 server with 1GB memory. > > For several weeks now the server has been crashing fairly regularly, at > random, with fw.sys identified as the culprit in the BSOD. This only > happens Monday to Friday during office working houses. Somedays it > doesn't > crash at all, others it crashes up to eight times. We have tried > Checkpoint Support but so far they haven't provided any solutions. > > Any suggestions or help would be very much appreciated. > > It has been suggested it might be a load issue, although software that > crashes when it is busy is hardly confidence-building. Processor load > does > go up to 80 per cent but averages at 5-10 per cent. > > We do get messages in Event Log about our license only being for 500 hosts > and if this isn't right to contact Checkpoint. We only have 350 hosts > configured. I have cleared the hosts file in FW-1 in case this is an > issue. > It has been suggested to us that if Checkpoint software sees more hosts > than > licensed for it affects performance of results in machine crashes - > although > again this hardly seems a customer-friendly response. > > Because fw.sys is detailed in the BSOD and the memory address is the same > we > have tested the memory and it passes all tests. > > Any help very much approciated. > > > Chris Bunyan > Secondary Care Team Leader > NHS Shetland > > ================================================ > To set vacation, Out-Of-Office, or away messages, > send an email to [EMAIL PROTECTED] > in the BODY of the email add: > set fw-1-mailinglist nomail > ================================================ > To unsubscribe from this mailing list, > please see the instructions at > http://www.checkpoint.com/services/mailing.html > ================================================ > If you have any questions on how to change your > subscription options, email > [EMAIL PROTECTED] > ================================================ ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] ================================================= ********************************************************************** Information in this message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it. Thank you for your co-operation. NHSmail is used daily by over 100,000 staff in the NHS. Over a million messages are sent every day by the system. To find out why more and more NHS personnel are switching to this NHS Connecting for Health system please visit www.connectingforhealth.nhs.uk/nhsmail ********************************************************************** ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
