Just saw this on MacFixit (Monday's) and hadn't seen it posted here,
so I thought I'd pass it on:

Update: Apple has set up a phone number for handling issues with the
recall, 1-866-277-2096. David Lerner writes: "If a user does not have
the right PowerBook serial number to trigger the recall on the Web
site, they should call the phone number to get a serial number that
will work."

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