On 1/24/05 10:13 PM, "Brian Rule" <[EMAIL PROTECTED]> wrote:
>
> So, once again, I'd like to know, how long should I continue to wait
> like this for a product I paid for months ago?  Is there truly nothing
> I can say or do about this as the service rep told me this morning?
> 
You aren't going to like the answer to this: Unless your state has a lemon
law that specifically includes time out of service as well as other
descriptions of a lemon there is little you can do but complain to Apple
whenever your blood pressure needs pumping up.

Personally, I recall a time in the 90's waiting nearly 4 months for the
repair of my LaserWriter because the logic board was unavailable. I ranted
and raved, my local dealer ranted and raved, and in the end it was repaired;
no sorry, no here's a discount coupon for your next purchase, no
understanding that without the printer I had to buy another because my
business required it. At least my dealer cushioned the blow.

david




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