On Oct 9, 2005, at 10:18 AM, Tobias Strohe wrote:
Some general venting: If Apple wants to get out of their low market
share they need to improve their service to what it used to be. Don't
hire arrogant, half-wits as geniusses,
I'm guessing you haven't dealt with any other computer company's
support lately. With Dell you get the same nonsense, only it's in a
Bangalore accent. Called in a system with an obviously broken HDD.
(making clunking noises, system boots up and says "No HD Found")
The tech kept trying to tell me to re-install Windows first.
I'm not defending Apple's actions here, but trust me, the grass isn't
at all greener on the other side of the fence. There's a reaosn
people throw away PCs rather than fix them. The only good service
I've ever gotten on the PC side is though Gateway, and then though
their corporate service only; I've dealt with their consumer stuff a
couple of times. Yeeeuch!
--
Bruce Johnson
"No matter where you go, there you are", B. Banzai
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