Le Thu, 01 Sep 2011 22:32:34 +0200 MoYo <m...@indepnet.net> a écrit:
>Hi, > >We are working on templates for tickets in order to set mandatories, >hidden and predefined fields. >We have two choices to implement that : >- Permit to choose a template on ticket creation. >- Link templates to ticket's categories. Selecting a category will >load the template. > >What do you think about these 2 options ? > >Regards > >Julien > "Permit to choose a template on ticket creation" seems to be the best choice and will set a category. Think we can have many templates for a category that can be managed by a template dropdown. David ++ _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
