Le 01/09/2011 22:32, MoYo a écrit : > Hi, > > We are working on templates for tickets in order to set mandatories, > hidden and predefined fields. > We have two choices to implement that : > - Permit to choose a template on ticket creation.
- Will the category be, then, limited to a sub-tree, according to the template configuration ? (I really think, a link should exists between templates and categories) - are template organized as a tree ? (this seems required if the template is chosen in the first step) If both are yes, this proposal seems ok. > - Link templates to ticket's categories. Selecting a category will load > the template. In the second proposal, how will be choose the template ? - could a template be assigned to a sub-tree (this will probably answer to Trey question) ? (only search in parent if nothing found for child ?) - could a user select a template, if > 1 assigned to the selected category ? If both answer are "yes", the second proposal seems the more flexible one. Remi. > > What do you think about these 2 options ? > > Regards > > Julien > > > > > _______________________________________________ > Glpi-dev mailing list > Glpi-dev@gna.org > https://mail.gna.org/listinfo/glpi-dev > _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
