For my org we have 100s of categories total for all entities. There are maybe 30 for the top level entity and up to 100 in some of the sub entities managed by seperate admins. So for me to create templates for all those categories would be a nightmare. Ive setup our glpi to be very distributed in that every department operates independantly and with very minimal settings enforced globally.
However the second option would not be an administrative burden if I could delegate template creation to non-super-admins. This is something id like to see anyways, just havent got around to posting or making a patch. - Trey On Sep 1, 2011 4:34 PM, "MoYo" <m...@indepnet.net> wrote: > Le 01/09/2011 23:31, Trey Dockendorf a écrit : >> >> The first option sounds better and would allow for more flexability, >> especially in my organization. >> > Could you explain us why ? > > Thanks > > Julien > >> - Trey >> >> On Sep 1, 2011 3:33 PM, "MoYo" <m...@indepnet.net >> <mailto:m...@indepnet.net>> wrote: >> > Hi, >> > >> > We are working on templates for tickets in order to set mandatories, >> > hidden and predefined fields. >> > We have two choices to implement that : >> > - Permit to choose a template on ticket creation. >> > - Link templates to ticket's categories. Selecting a category will load >> > the template. >> > >> > What do you think about these 2 options ? >> > >> > Regards >> > >> > Julien >> > >> > >> > >> > >> > _______________________________________________ >> > Glpi-dev mailing list >> > Glpi-dev@gna.org <mailto:Glpi-dev@gna.org> >> > https://mail.gna.org/listinfo/glpi-dev >> >> >> _______________________________________________ >> Glpi-dev mailing list >> Glpi-dev@gna.org >> https://mail.gna.org/listinfo/glpi-dev >
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