The first option sounds better and would allow for more flexability, especially in my organization.
- Trey On Sep 1, 2011 3:33 PM, "MoYo" <m...@indepnet.net> wrote: > Hi, > > We are working on templates for tickets in order to set mandatories, > hidden and predefined fields. > We have two choices to implement that : > - Permit to choose a template on ticket creation. > - Link templates to ticket's categories. Selecting a category will load > the template. > > What do you think about these 2 options ? > > Regards > > Julien > > > > > _______________________________________________ > Glpi-dev mailing list > Glpi-dev@gna.org > https://mail.gna.org/listinfo/glpi-dev
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