Vic said: > So before I apply for a MAC & move to a different ISP, > does anyone have any contacts that might be able to help > move things along? I only need them to escalate a fault, > and it's not like the customer would mind stumping up the > ?160-odd fee...
Pretend it's a DNS problem and you get a techie in the UK! Otherwise do everything they say and then get the phone number of the OpenReach engineer if it's a line fault. Raising a complaint at Demon helps. We had a problem that the connection failed after spring rains. It took us two years to get the lines properly fixed. In the end, the problem was a BT exchange fault! Stephen -- Stephen Pelc, step...@mpeforth.com MicroProcessor Engineering Ltd - More Real, Less Time 133 Hill Lane, Southampton SO15 5AF, England tel: +44 (0)23 8063 1441, fax: +44 (0)23 8033 9691 web: http://www.mpeforth.com - free VFX Forth downloads -- Please post to: Hampshire@mailman.lug.org.uk Web Interface: https://mailman.lug.org.uk/mailman/listinfo/hampshire LUG URL: http://www.hantslug.org.uk --------------------------------------------------------------
