John, I know several shops who outsourced and a few years later took their environment back because of poor service levels......Too many only see the bottom line...
Regards, Scott IDF -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of McKown, John Sent: Monday, February 11, 2008 5:02 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: z/OS system programmer staffing > -----Original Message----- > From: IBM Mainframe Discussion List > [mailto:[EMAIL PROTECTED] On Behalf Of Ted MacNEIL > Sent: Monday, February 11, 2008 3:56 PM > To: IBM-MAIN@BAMA.UA.EDU > Subject: Re: z/OS system programmer staffing > > > >* If your shop support some clients (outsourcing) > > I have some major issues with outsourcing: > 1. You lose control of upgrades an tech currency. > 2. The service provider keeps you at the absolute minimum > level of hardware & software. > 3. They downgrade the staff skill set, experience, & salary. > 4. They put a beauracracy in front of any changes. > (I know I spelled that wrong) > 5. They do NOT improve service delivery (in general, service suffers). > 6. They maintain the minimum they can get away with. > > I know I'm generalising, but at my last job I was hired to > bring the service provider to deliver, at least, what was on contract. > > - One that a friend said that happened to them was that the outsourcer "de optimized" some processes, resulting in greater CPU usage for the same result which meant more money to the outsourcer. And they denied access to some internal parameters for "security reasons" so it was very difficult to prove. -- John McKown Senior Systems Programmer HealthMarkets Keeping the Promise of Affordable Coverage Administrative Services Group Information Technology The information contained in this e-mail message may be privileged and/or confidential. It is for intended addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, reproduction, distribution or other use of this communication is strictly prohibited and could, in certain circumstances, be a criminal offense. If you have received this e-mail in error, please notify the sender by reply and delete this message without copying or disclosing it. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
