>I know several shops who outsourced and a few years later took their >environment back because of poor service levels......Too many only see the bottom line...
But, poor service levels impact the bottom line. Most out-sourcing arrangements don't see that until after the dirty deed is done. - Too busy driving to stop for gas! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html