Tom Marchant wrote:
It should be no surprise that with a philosophy of removing responsibility
from operators that they would act irresponsibly.  My experience is that
operators who are treated with respect and given responsibility do good
work.  Attempts to make a shop "operator-proof" don't work as well, IMO.

Exactly. The deeper the bench, the better the team.

--
Edward E Jaffe
Phoenix Software International, Inc
5200 W Century Blvd, Suite 800
Los Angeles, CA 90045
310-338-0400 x318
[EMAIL PROTECTED]
http://www.phoenixsoftware.com/

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