And whoever decided Tuesday night was the most appropriate probably has some explaining to do. Right before a full sized cycle? Unless every night is like that, probably not the most prudent decision.
Thomas Ambros Operating Systems and Connectivity Engineering 518-436-6433 From: "McKown, John" <john.mck...@healthmarkets.com> To: IBM-MAIN@LISTSERV.UA.EDU Date: 06/27/2012 11:26 Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking meltdown Sent by: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> I somewhat agree (as difficult as that is for me). In today's world, it is expected that a worker will just walk in off the street and have the "intuitive" knowledge of how to use computers. As much as I dislike it personally, z/OS really needs the "new look" interface to present to the end users, and even programmers. I wonder if anybody has done a study of productivity between "old style" development using ISPF and edit-compile-test versus using the RD/z Eclipse based software. -- John McKown Systems Engineer IV IT Administrative Services Group HealthMarkets® 9151 Boulevard 26 . N. Richland Hills . TX 76010 (817) 255-3225 phone . john.mck...@healthmarkets.com . www.HealthMarkets.com Confidentiality Notice: This e-mail message may contain confidential or proprietary information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. HealthMarkets® is the brand name for products underwritten and issued by the insurance subsidiaries of HealthMarkets, Inc. -The Chesapeake Life Insurance Company®, Mid-West National Life Insurance Company of TennesseeSM and The MEGA Life and Health Insurance Company.SM > -----Original Message----- > From: IBM Mainframe Discussion List > [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Knutson, Sam > Sent: Wednesday, June 27, 2012 8:49 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: 'Inexperienced' RBS tech operative's blunder led > to banking meltdown > > To someone who is inexperienced on platform I imagine > managing a CA-7 upgrade is like having the world's smartest > dog but it only responds to commands in Latin. > Miscommunication is likely to be a source of dissatisfaction. > > The average person <30 is not stupid because they haven't > been editing command decks and JCL for 25 years or lazy but > software on our platform tends to be very particular and > sometimes unforgiving of mistakes i.e. failure to specify > QUEUE=NOFORMAT or some non-obvious phrase as part of START > command. Since business is no longer content to bring in > newbies and let them spend 5-10 years to reach Journeyman > status under the guidance of more senior folks software is > going to have to get smarter and more forgiving, > documentation is going to have to be written with less > assumptions about the expertise of the "systems programmer" > and zNextGen (generic) is going to operate "our" mainframes > weather we think they are ready or not. Some of those next > generation folks are not going to be based in the home office > anymore either whether we like that or not. > > The Register is fun reading sometimes but they rarely have > enough detail to get real insight into what actually > happened. So really anything we say here is just idle > speculation. Feels like Friday so that's my .02 worth of > idle speculation :-) > > Best Regards, > > Sam Knutson, GEICO > System z Team Leader > mailto:sknut...@geico.com > (office) 301.986.3574 > (cell) 301.996.1318 > > "Think big, act bold, start simple, grow fast..." > > > -----Original Message----- > From: IBM Mainframe Discussion List > [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tom Ambros > Sent: Wednesday, June 27, 2012 8:25 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: 'Inexperienced' RBS tech operative's blunder led > to banking meltdown > > "Complicated legacy mainframe system"? It's CA-7! If they > think that's complicated they probably can't work a Mr. Coffee. > > Thomas Ambros > Operating Systems and Connectivity Engineering > 518-436-6433 > > > > > > From: Ed Gould <edgould1...@comcast.net> > To: IBM-MAIN@LISTSERV.UA.EDU > Date: 06/27/2012 00:44 > Subject: 'Inexperienced' RBS tech operative's blunder led to > banking meltdown > Sent by: IBM Mainframe Discussion List > <IBM-MAIN@LISTSERV.UA.EDU> > > > > http://www.theregister.co.uk/2012/06/26/rbs_natwest_ca_technol > ogies_outsourcing/ > > > > ==================== > This email/fax message is for the sole use of the intended > recipient(s) and may contain confidential and privileged information. > Any unauthorized review, use, disclosure or distribution of this > email/fax is prohibited. If you are not the intended recipient, please > destroy all paper and electronic copies of the original message. > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:dnereque...@key.com with 'No Promotional E-mails' in the SUBJECT line. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN