In <51f3e14d.20...@t-online.de>, on 07/27/2013
at 05:03 PM, Bernd Oppolzer <bernd.oppol...@t-online.de> said:
>don't know for C, but for problems or questions concerning the PL/1
>compiler, IBM support was always very responsive and helpful. That's
>my experience, at least.
My experience is that the quality of the support depends very much on
the component, and that there are a lot of careless or inexperienced
people at the bottom of the food chain, e.g., asking for data that are
already in the record. However, I've rarely had to escalate.
The last time that I had to deal with PL/I issues the support was
excellent, but I haven't dealt with the Enterprise compiler.
--
Shmuel (Seymour J.) Metz, SysProg and JOAT
Atid/2 <http://patriot.net/~shmuel>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)
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