On Tue, Oct 27, 2009 at 2:20 PM, Schuh, Richard <rsc...@visa.com> wrote:
> I wish you would let us know what you really think. > > Yes, the web interface is surprisingly difficult to use for a company that > is at the forefront of technology. Single login would be nice. Ease of > navigation could be improved. Orbital referral can be a real irritant. > Searching could be made easier. All the things you said ... > Naw, it's more SECURE because I have 17 different passwords for the same userid in different parts of the IBM caves... :-( It is indeed pretty well busted. Mind you, IBMLink had its problems too. A friend was once at a meeting and was introduced to the then-owner of all of IBMLink. She asked, "So, what do you think of IBMLink?" and he responded, "It looks like every screen was designed by a different person, and they weren't allowed to consult with each other". She winced and said, "You aren't far wrong". But yeah, once it settled down, it at least *worked*. In any case, the IBM website is clearly hundreds of sites, maintained by different people. That's not an excuse, it's a starting point for fixing it. But it is important to recognize as being the underlying problem. It's not your father's IBM any more, that's for sure. So buy a few shares of stock and go to a stockholder meeting and complain about IBMLink. That ought to get a solid response (NOT).
