Raj Mathur wrote:
> That's not fair on a number of users actually. You will find a large
> number of people only file bugs when there's a compelling reason for
> them to continue using a (sub-)system and the bug-fix is something they
> can't live without, or if they're committed to the bug-fix process.
Yes, I'd agree with you there. It has been a significantly less number
of users who actually file bugs. And, there are reasons above the ones
you pointed out. Things like {back|stack}traces or crash data (most of
the times without appropriate debug symbols though) are easily tooled to
be sent across to the defect trackers without asking the user for too
much details. A somewhat similar thing is observed with
sysreport/son_of_sysreport. In this case, having a checksysreport setup
does allow you to analyze the data as well. Or, for example the
kerneloops package that allows you to "just send" the data back for some
analysis.
These days a larger number of user-space applications are letting users
have the option to send across the crash/stall feedback without doing
too much. Pulseaudio is one example.
In a case like the one Swapnil pointed out, it would have been a good
idea to let NetworkManager developers understand the use case and
perhaps put in place a roadmap for such tooling to be included.
Without user feedback of defects, software improvements is going to be
very difficult. The catch is that such feedback loops aren't easy.
> In an ideal world I agree we must all file bug reports as rigorously as
> possible. However, in real life other considerations tend to take
> precedence and the report just becomes a ``Will do when I have some
> time'' item somewhere low down in the list.
*sigh* that's sadly true. And, I'd be more than happy if some student
decides to take on a project that will develop or enhance tooling to
report user_space bugs to appropriate defect trackers.
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