Yeah, we even went as far as deleting the box completely from the system and
re-creating it.
--
Scot
----- Original Message -----
From: Bill James <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 23, 2000 8:18 PM
Subject: Re: [IMail Forum] Weird problem with web messaging
> Maybe I'm way off here but if he is the only one getting this it could be
a
> hung message. Did you try to view his mailbox (with his permission of
> course) from a machine on your LAN. If you can try deleting the first
> message. We ran into this and on a whim this is what I did and viola. (It
> seemed to have an exe file attached and was trying to run it when the user
> tried to view his main box.
>
> Just my thoughts
> Bill
>
> ----- Original Message -----
> From: "Charles Short" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, February 23, 2000 6:19 PM
> Subject: Re: [IMail Forum] Weird problem with web messaging
>
>
> > Interesting phenomenon. I have a client that is local, but travels. He
got
> > to Key Largo yesterday and got a local dialup connection there and
started
> > having the same problem. He switched ISPs there and it still happened.
He
> > did not have the problem dialing in through us, but does down there. One
> > other thing to mention is that we just upgraded to 6.02 the day before
> > yesterday. Wondering now if has more to do with v6.02 than with IE or
> > Netscape. Maybe a combination of the two? Kinda like the Mac problem. I
> > don't know if he is on a Dell Laptop or not, though. When I find out
I'll
> > let you know.
> >
> > Charles
> >
> > ----- Original Message -----
> >
> > From: "Scot Desort" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, February 17, 2000 2:16 PM
> > Subject: [IMail Forum] Weird problem with web messaging
> >
> >
> > > Today's bizarre problem of the day.
> > >
> > > I have a dialup customer using our web messaging. He loads IE5, goes
to
> > the
> > > site and logs in. He then clicks on MAIN to open his inbox.
> Approximately
> > 5
> > > seconds later, his mouse pauses momentarily, and his dialup connection
> > shuts
> > > down. The DUN system tray icon gets a small red X over it.
> > >
> > > He can browse other sites just fine. He can consistently go into web
> > > messaging and get cut off after opening his main mailbox.
> > >
> > > He is the ONLY customer of mine experiencing this. He is in the
process
> of
> > > downloading Netscape to rule out a browser-related issue. Computer is
a
> > Dell
> > > Dimension.
> > >
> > > Anyone seen this?
> > >
> > >
> > > --
> > > Scot
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
Please visit http://www.ipswitch.com/support/mailing-lists.html
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