Thanks, Dusty. Gonna have one of my techs call customer tomorrow and give
this a try also...
--
Scot
----- Original Message -----
From: ## Dusty Carden <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 23, 2000 9:55 PM
Subject: Re: [IMail Forum] Weird problem with web messaging
> I had this with a client recently using Netscape. Same problem.
> Dialed in through us, no problem. Dialed in to another provider,
> he gets disconnected when he clicks on the Main box. We
> actually solved it by going to Control Panel | Internet Options
> Connection Tab and disabling the "Always Connect Using Default"
> and then un-checking "Automatically detect settings" under the
> Advanced Tab.
>
> Netscape still relies on the IE functions for connection information.
> It appears that for some odd reason it was actually disconnecting
> him from his current connection then attempting to dial his default
> connection.
>
> May not be the case with your user but after a few attempts we
> figured this one out on his.
>
> Dusty
>
> ----- Original Message -----
> From: "Charles Short" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, February 23, 2000 5:19 PM
> Subject: Re: [IMail Forum] Weird problem with web messaging
>
>
> > Interesting phenomenon. I have a client that is local, but travels. He
got
> > to Key Largo yesterday and got a local dialup connection there and
started
> > having the same problem. He switched ISPs there and it still happened.
He
> > did not have the problem dialing in through us, but does down there. One
> > other thing to mention is that we just upgraded to 6.02 the day before
> > yesterday. Wondering now if has more to do with v6.02 than with IE or
> > Netscape. Maybe a combination of the two? Kinda like the Mac problem. I
> > don't know if he is on a Dell Laptop or not, though. When I find out
I'll
> > let you know.
>
>
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