I had this with a client recently using Netscape. Same problem.
Dialed in through us, no problem. Dialed in to another provider,
he gets disconnected when he clicks on the Main box. We
actually solved it by going to Control Panel | Internet Options
Connection Tab and disabling the "Always Connect Using Default"
and then un-checking "Automatically detect settings" under the
Advanced Tab.
Netscape still relies on the IE functions for connection information.
It appears that for some odd reason it was actually disconnecting
him from his current connection then attempting to dial his default
connection.
May not be the case with your user but after a few attempts we
figured this one out on his.
Dusty
----- Original Message -----
From: "Charles Short" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, February 23, 2000 5:19 PM
Subject: Re: [IMail Forum] Weird problem with web messaging
> Interesting phenomenon. I have a client that is local, but travels. He got
> to Key Largo yesterday and got a local dialup connection there and started
> having the same problem. He switched ISPs there and it still happened. He
> did not have the problem dialing in through us, but does down there. One
> other thing to mention is that we just upgraded to 6.02 the day before
> yesterday. Wondering now if has more to do with v6.02 than with IE or
> Netscape. Maybe a combination of the two? Kinda like the Mac problem. I
> don't know if he is on a Dell Laptop or not, though. When I find out I'll
> let you know.
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