What Templates are you using with IMail? If you had a V5.0x and upgraded,
you could still have the old and should replace them. Patches do not install
new templates, but you can get them from our ftp site
(ftp.ipswitch.com\ipswitch\product_support\imail\tmplts602.zip) or look in
the \templates dir to get ones that others have modified. Unzip to the
\imail\web directory (maybe first moving all files there to another
directory for backup).
If problems still persist with the updated templates and web messaging, then
start looking at the W2*.log files (in \imail\spool). If the service stops
responding, you will see 'holes' in the time recorded in each line of the
log. Events just prior to the 'holes' should be looked at. If you find
something consistant (like a particular IP or action or browser or computer
type), then that could indicate a problem.
If you are having trouble with a service starting up after a restrart, that
could indicate some problem with your system. Check Event Log files for
errors or warnings and resolve them. If it takes a re-install of IMail to
'fix' a problem, then something is trashing the files and you should check
your hard disk. Also NT gets REAL upset if it runs out of disk space, so be
sure there is ALWAYS plenty of free space.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Keith Swanson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, February 14, 2000 8:53 PM
Subject: [IMail Forum] IMail WEB interface 6.02
> I'm getting a spuratic problem with my web services, I keep getting a
TCP-1
> error that shuts down my web mail, pop3 and smtp still work fine. if I
> reboot sometimes it starts working and sometime not.
>
> Any ideas why this thing is so possessed...
>
>
> Keith
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
