RE: [IMail Forum] IMail WEB interface 6.02

[Andrews, Bryan (CCI-Atlanta)]

What is your third party interface that you're using?


Bryan Andrews
Senior Web Administrator
Cox Communications, Inc.

                -----Original Message-----
                From:   Ed Perrine [mailto:[EMAIL PROTECTED]]
                Sent:   Tuesday, February 15, 2000 10:53 AM
                To:     [EMAIL PROTECTED]
                Subject:        RE: [IMail Forum] IMail WEB interface 6.02

                We have experienced an identical problem. It would appear
                to be load related, as it did not show up at all during
                our evaluation of IMail. However, when we went live (with
                about 8,000 users and 500 domains) the web interface went
                toasty pretty quick. Restarts help for a short time, but
                are not a complete fix. In at least two cases we have
                been forced to do reinstalls.

                The *entire* hardware platform has been replaced in an
                attempt to isolate the problem. At this point we are using
                a third party web interface while we attempt to identify
                the problem. Ipswitch has not provided any insight into
                the problem. They have indicated in a couple of instances
                that they believed it was a permissions issue. However,
                we have checked and rechecked permissions and in any case
                all POP3 and SMTP services work fine which I would suspect
                need many of the same access permissions.

                   --- Ed Perrine / Network Tallahassee

                -----Original Message-----
                From: [EMAIL PROTECTED]
                [mailto:[EMAIL PROTECTED]]On Behalf Of
Keith Swanson
                Sent: Monday, February 14, 2000 8:54 PM
                To: [EMAIL PROTECTED]
                Subject: [IMail Forum] IMail WEB interface 6.02


                I'm getting a spuratic problem with my web services, I keep
getting a TCP-1
                error that shuts down my web mail, pop3 and smtp still work
fine. if I
                reboot sometimes it starts working and sometime not.  

                Any ideas why this thing is so possessed...


                Keith
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