Actually, although not EXACTLY related to my problem (the 50 user limit),
the mail loop problem is DIRECTLY related to the problem that I had.
*IF* iMail had some sort of checking routines in place, it would have saved
me MONTHS of aggravation and frustration. PLUS the 6 weeks or so of
aggravation I had on the list. Not to mention the REALLY unkind words I had
to say about IPswitch and their support in general. Which I *STILL* feel is
well below par.
With many other mail packages, there are automated checks and such in place
to prevent mail loops. Since I am most familiar with Microsoft Exchange
Server, I will use that as an example.
Let's say you have a user as the manager of a list and there is an
undeliverable message in the list. Let's say that user that is the list
manager is an alias for an actual e-mail address in the server. Now, let's
say that user's real e-mail address is in the list as a user of it. Let's
say that real e-mail address gets deleted. Then you have a mail loop. In
Microsoft Exchange Server, if you delete the e-mail box for a user, any
e-mail addresses AND aliases for that user are deleted. Thus avoiding the
loop.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, May 16, 2000 10:37 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] POP3 Problem.
> What the hell did we purchase a support agreement for?
Since this exchange is between you and IMail, you may want to leave it out
of the listserver.
> The fact that it takes this long to get our POP3 mail back online,
> and the fact that you're seriously asking us to go through
> each alias and look for 50 address is totally absurd.
I can understand your frustration, but you also have to realize you did
something you weren't supposed to do with the software. Granted, it's
really silly that IMail can't add about 3 lines of code to alert you to this
problem, but still, they make the limitation quite clear.
> I'm also posting this to the Forum so any other admins that have
> this problem can have it resolved within seconds, instead of the
> three days it took.
You also have to realize that your problem may be different from that of
other users. Very few people here are perfectly willing to delete a users'
E-mail to resolve a problem, unless it is the last resort.
-Scott
Please visit http://www.ipswitch.com/support/mailing-lists.html
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Please visit http://www.ipswitch.com/support/mailing-lists.html
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