Apparently you didn't read the EMail Scott. It said to delete the INDEX
FILE which IMail will re-generate, NOT the users email. And I'm posting it
because I've found 20 or 30 people in this list that are having this
problem. We didn't do ANYTHING that we weren't supposed to do, we have 700
Domain admins, and one of them did something they weren't supposed to do,
because they have NO idea that IMail has a 50 address Alias limit. I didn't
know either until an IMail rep pointed it out on page 63 in the manual. Are
we seriously supposed to ask our users to count their aliases and make sure
they don't go over 50? Ha!
-Mark McDonald
[EMAIL PROTECTED]
The Siteserver Network!
Voice: 800.610.9856, Ext. 231 - Fax: 888.333.2710
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 16, 2000 10:37 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] POP3 Problem.
> What the hell did we purchase a support agreement for?
Since this exchange is between you and IMail, you may want to leave it out
of the listserver.
> The fact that it takes this long to get our POP3 mail back online,
> and the fact that you're seriously asking us to go through
> each alias and look for 50 address is totally absurd.
I can understand your frustration, but you also have to realize you did
something you weren't supposed to do with the software. Granted, it's
really silly that IMail can't add about 3 lines of code to alert you to this
problem, but still, they make the limitation quite clear.
> I'm also posting this to the Forum so any other admins that have
> this problem can have it resolved within seconds, instead of the
> three days it took.
You also have to realize that your problem may be different from that of
other users. Very few people here are perfectly willing to delete a users'
E-mail to resolve a problem, unless it is the last resort.
-Scott
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