I was having nothing but problems with getting DNS problems resolved with my ISP and web host. After many phone calls and at one point they even changed the wrong account, I gave up and started searching for my own solution. I found www.zoneedit.com and because I was now in control of my own DNS (without having to set it up on our own computer) everything works perfectly and the price FREE! Under the advanced section you can set your own PTR. They also have short help screens. This is a cheap way to control your DNS entries.
As a bonus they have a backup email server that only costs $11 a year. So if our email server is down they collect the emails for us until it is up. Scott Winberg Arvada Fire Dept IT Guy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Bill Yang Sent: Wednesday, July 31, 2002 3:16 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] PTR Record Problem Dear experts, Our Imail server can't send email to a few large corporates' recipients. At last, with the help of Scott, I find the root of the problem, our mail server's IP don't have a PTR record. That means that you can't use our mail server's IP to do a reverse DNS search. Some recipients' mail server will reject the mail if they can't do that to verify the sender's identity. Now, our new problem is that we can't create a PTR record for our mail server's IP. I have try my best to do it. But failed. Our ISP create a PTR record on their DNS server. It does work, but ONLY on their DNS server. We don't know why our PTR record can't spread to other DNS servers in the world. I also try to apply for a new domain name, then create a PTR record for it. I buy one at www.domainbank.com at the cost of $35.-. Then we pay $10 for creating DNS record on their DNS servers. But, at last they told us they can create MX and A record for us, and they can't create a PTR record for us. I am in despair. I have no idea about what I should do next. Maybe somebody know where we can create PTR records. Anybody, who can give me some suggestions, would be greatly appreciated! Thanks in advance! Best regards, Bill Yang Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
