Actually yes..

This sounds like we may have found a common thread.. 

I also host with Verio...  And my situation is just like yours...

However.. I setup a backup mail server as a gateway on another network I
have at another location. That network uses Global Crossing and delivers
mail to AOL fine....

I wonder if this is something specific with AOL and Verio hand off.. Or
if AOL has instituted checks that weight certain spam databases (like
FIVETEN in particular) heavily.. FIVETEN lists all Verio IP's in mass...
And there are 1 or 2 other DB's that list it based on the listing in
FIVETEN I think...

Right now I have my Imail set to use my 2nd mail server (on Global
Crossing) if undeliverable after 3 attempts.. And I can see all mail
except AOL is delivered directly, but all mail to AOL hands off to my
2nd server and then is delivered... My server at Verio can't deliver to
it..

I hope this helps.. (for me too)

Adam

Colony One

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of kzwick 
Sent: Sunday, June 08, 2003 3:35 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Unable to deliver to AOL, continued.. and
question about mail addressed to IP address


I just wanted to do a follow up with the AOL issue.  So far I am still
unable to deliver to AOL.  I call daily and they keep telling me that I
have to wait for their escalation team to call me back, which can be now
to forever.  The mail stopped on Friday which they said they reject mail
without a Reverse DNS entry.  I explained to them I have one and he says
it does not show.  The next day I called and the tech said that it is
showing up now on their test but I would still have to wait for the
escalation team.  Then today when i called he said it did not show up on
their test and if it did yesterday we must be having problems. I told
him i have been checking it daily with dnsstuff and zoneedit and querys
by other isp's and always get a return.  He stated that theirs is more
sophisticated and maybe it is corrupt when it is returned.  He said if i
get it fixed it still takes 48 hours before I can send mail again.  He
said every 24 hours they check and you have to pass their test on 2
checks(48 hours) before they will accept mail aga in.  I even tried
setting up another smtp server on a different IP in my class C and they
wont accept so it looks like they are blocking my whole block of IP
addresses.

I have called verio who delegates my IP block to check on their end if
there are any issues.  If they say no I am going to try to get Verio to
try and contact AOL, Verio seems more willing to help with the issue.

Does anyone else have any advice on what else I can do to resolve this
or change?

Thanks,

keith
---------- Original Message ----------------------------------
From: "kzwick  " <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Sat,  7 Jun 2003 08:51:55 -0400

>Adam,
>
>I too am not able to send to AOL.  I finally called them and asked them

>why.  They said that I don't have a DNS reverse lookup, which I do.  I 
>can go to dnsreport, zoneedit and get replies by other ISPs on my IP 
>address.  They said they would hand it over to a technician and they 
>would be in contact within 24 - 48 hours. :(
>
>I do have a question for the list.  I have my mx records set up as 
>mail.cribellum.com but my mail server answers as cribellum.com.  I had 
>reverse lookup records set up for cribellum.com and mail.cribellum.com 
>pointing to the same IP.  I know it is legal but I was wondering if 
>they were blocking me because it returned both.  I removed the 
>mail.cribellum.com so only cribellum.com answers on the reverse lookup 
>but will ISP's base the reverse lookup on the mx record or the host 
>name of the email server?
>
>Any help would be appreciated.
>
>Keith
>
>---------- Original Message ----------------------------------
>From: "Adam Cohen" <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>Date:  Sat, 7 Jun 2003 07:25:41 -0400
>
>>I have submitted by IP to be tested by AOL.
>> 
>>However, reading AOL's info they specify that they will email the 
>>results to root@ or postmaster@ the IP ADDRESS that you submit.  And 
>>they do not let you provide domains.
>> 
>>My Imail config (7.x) will not accept mail addressed to the actual IP 
>>address.  Is there a config option to change this?  I tried adding the

>>IP as a domain alias on the main domain, and that doesn't help....
>> 
>>Meanwhile, I still am unable to deliver mail to AOL....
>>
>>Adam
>> 
>>Colony One
>>
>>
>
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