I just wanted to do a follow up with the AOL issue. So far I am still unable to deliver to AOL. I call daily and they keep telling me that I have to wait for their escalation team to call me back, which can be now to forever. The mail stopped on Friday which they said they reject mail without a Reverse DNS entry. I explained to them I have one and he says it does not show. The next day I called and the tech said that it is showing up now on their test but I would still have to wait for the escalation team. Then today when i called he said it did not show up on their test and if it did yesterday we must be having problems. I told him i have been checking it daily with dnsstuff and zoneedit and querys by other isp's and always get a return. He stated that theirs is more sophisticated and maybe it is corrupt when it is returned. He said if i get it fixed it still takes 48 hours before I can send mail again. He said every 24 hours they check and you have to pass their test on 2 checks(48 hours) before they will accept mail aga in. I even tried setting up another smtp server on a different IP in my class C and they wont accept so it looks like they are blocking my whole block of IP addresses.
I have called verio who delegates my IP block to check on their end if there are any issues. If they say no I am going to try to get Verio to try and contact AOL, Verio seems more willing to help with the issue. Does anyone else have any advice on what else I can do to resolve this or change? Thanks, keith ---------- Original Message ---------------------------------- From: "kzwick " <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Sat, 7 Jun 2003 08:51:55 -0400 >Adam, > >I too am not able to send to AOL. I finally called them and asked them why. They >said that I don't have a DNS reverse lookup, which I do. I can go to dnsreport, >zoneedit and get replies by other ISPs on my IP address. They said they would hand >it over to a technician and they would be in contact within 24 - 48 hours. :( > >I do have a question for the list. I have my mx records set up as mail.cribellum.com >but my mail server answers as cribellum.com. I had reverse lookup records set up for >cribellum.com and mail.cribellum.com pointing to the same IP. I know it is legal but >I was wondering if they were blocking me because it returned both. I removed the >mail.cribellum.com so only cribellum.com answers on the reverse lookup but will ISP's >base the reverse lookup on the mx record or the host name of the email server? > >Any help would be appreciated. > >Keith > >---------- Original Message ---------------------------------- >From: "Adam Cohen" <[EMAIL PROTECTED]> >Reply-To: [EMAIL PROTECTED] >Date: Sat, 7 Jun 2003 07:25:41 -0400 > >>I have submitted by IP to be tested by AOL. >> >>However, reading AOL's info they specify that they will email the >>results to root@ or postmaster@ the IP ADDRESS that you submit. And >>they do not let you provide domains. >> >>My Imail config (7.x) will not accept mail addressed to the actual IP >>address. Is there a config option to change this? I tried adding the >>IP as a domain alias on the main domain, and that doesn't help.... >> >>Meanwhile, I still am unable to deliver mail to AOL.... >> >>Adam >> >>Colony One >> >> > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
