One man's opinion.

Todd Holt
Xidix Technologies, Inc
Las Vegas, NV  USA
www.xidix.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joshua
Levitsky
Sent: Thursday, June 12, 2003 10:45 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT: AOL's got nerve



> From: "Todd Holt" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Thu, 12 Jun 2003 09:56:20 -0700
> To: <[EMAIL PROTECTED]>
> Subject: RE: [IMail Forum] OT: AOL's got nerve
> 
> They do have a naming convention that makes sense to them.  But if the
> AOL intent is to force mail servers to use rDNS entries that can be
> traced to the source for prosecution of spam/virus senders, then the
> following entry does allow the identification for that purpose:

Umm.. The argument was that if someone was able to setup a vanity rDNS
entry
then one could assume they actually have business class service and
should
be running a mail server. If that is true then it is much more likely
they
are a company we could complain to about their spam.
 
> I would say that AOL is lazy and sloppy: They are "dumping" millions
of
> messages b/c they might be spam.  In the process they are "dumping"
many
> good messages which the users expect to receive.

How would the user expect to get the message when the sender got an
error
saying the email could not be delivered? Your logic is flawed.
 
> But then one might say that the AOL users are lazy and sloppy: They
are
> getting what they pay for, which is lousy service and the guarantee
that
> "most" of their messages will make it through.  They have been
educated
> by AOL that this is OK.

Your opinion. I can tell you from supporting some AOL users that many of
the
30 million would not be on the internet if not for us. Not everyone
knows
how to use a computer well. Nobody else made it easy for them to get
online.
AOL stepped up to the plate and has gotten many people to use the
internet.
Say what you want about us, but did your company give free internet
access
to families and Blueberry RIM devices so that families could find out
what
the status of a lost family member was on 9/11? Did your company setup a
pier in Manhattan that the Red Cross used after 9/11? No? Does your
company
give Did your company start The Network for Good
(http://www.networkforgood.org/) to help people help their communities?
Didn't think so. We help people in many ways that you can not begin to
imagine.  

> If we assume that AOL users don't mind "loosing" messages from "some"
> sources, then AOL users won't mind when they don't get messages from
our
> users.  But when AOL users complain to my users that they can't
receive
> messages from us, then AOL has pushed a tech support issue onto me,
> costing me time/money for a policy decision that AOL has made.  Maybe
I
> should buy AOL stock!!  When a business plan!!  Have everyone else do
> your support for you.

Your misinterpretation.


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