> From: "Todd Holt" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Thu, 12 Jun 2003 09:56:20 -0700
> To: <[EMAIL PROTECTED]>
> Subject: RE: [IMail Forum] OT: AOL's got nerve
> 
> They do have a naming convention that makes sense to them.  But if the
> AOL intent is to force mail servers to use rDNS entries that can be
> traced to the source for prosecution of spam/virus senders, then the
> following entry does allow the identification for that purpose:

Umm.. The argument was that if someone was able to setup a vanity rDNS entry
then one could assume they actually have business class service and should
be running a mail server. If that is true then it is much more likely they
are a company we could complain to about their spam.
 
> I would say that AOL is lazy and sloppy: They are "dumping" millions of
> messages b/c they might be spam.  In the process they are "dumping" many
> good messages which the users expect to receive.

How would the user expect to get the message when the sender got an error
saying the email could not be delivered? Your logic is flawed.
 
> But then one might say that the AOL users are lazy and sloppy: They are
> getting what they pay for, which is lousy service and the guarantee that
> "most" of their messages will make it through.  They have been educated
> by AOL that this is OK.

Your opinion. I can tell you from supporting some AOL users that many of the
30 million would not be on the internet if not for us. Not everyone knows
how to use a computer well. Nobody else made it easy for them to get online.
AOL stepped up to the plate and has gotten many people to use the internet.
Say what you want about us, but did your company give free internet access
to families and Blueberry RIM devices so that families could find out what
the status of a lost family member was on 9/11? Did your company setup a
pier in Manhattan that the Red Cross used after 9/11? No? Does your company
give Did your company start The Network for Good
(http://www.networkforgood.org/) to help people help their communities?
Didn't think so. We help people in many ways that you can not begin to
imagine.  

> If we assume that AOL users don't mind "loosing" messages from "some"
> sources, then AOL users won't mind when they don't get messages from our
> users.  But when AOL users complain to my users that they can't receive
> messages from us, then AOL has pushed a tech support issue onto me,
> costing me time/money for a policy decision that AOL has made.  Maybe I
> should buy AOL stock!!  When a business plan!!  Have everyone else do
> your support for you.

Your misinterpretation.


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