Amy, Not to be rude :) but why don't you just get off of the soapbox and practice what you preach? If you think that this is the way that this person's question should have been answered (and I agree you are right) then answer it, but don't be critical of other peoples answers, as they are just that - other peoples answers...
Jason ---------- Original Message ---------------------------------- From: "Amy Cozine" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 21 Aug 2003 11:35:47 -0400 >MessageWhile it's nice to hear about other products, it's important to still >provide an answer to the question of how to [insert problem] with Imail. A >better response might be to say that you "Follow [x] steps to complete the >task in Imail. However, you might like to know that the task is >easier/faster/better if you try [x] product.". > > A repeated theme in the users who complain about hearing about Declude (for >example, nothing personal Scott) is that their initial problem with Imail >has not been resolved. With so many people having the same complaint, it >must have some validity and should be addressed. > >IMHO >~Amy To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
