Hi Chris,

Don't forget, that ICS is a bundle of pieces. The base or the heart of everything is 
still
IMail. I don't think, that ipswitch will publish IMail to the open source community. 
They
throwing away their customers but not their code ;-)


============================================
Am Dienstag, 26. Oktober 2004 um 23:04 schrieben Sie:

> I wonder if they will be interested in releasing the source code for IMail
> Server on the Open Source Market. I'm sure that I speak for most of the
> users on this list in saying that I'm ready to go back to the days of the
> "20 minute e-mail solution".

> Chris

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Bill
> Sent: Tuesday, October 26, 2004 3:49 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Re[2]: [IMail Forum] Collaboration is now available :(

>>I will wager that the entire management team and
>> marketing department are reading every one of these
>> posts in horror.

> I'm sure they are reading them also, but I doubt it is in horror.  That 
> would assume that Ipswitch didn't expect the kind of fallout that's now on 
> the list.  I can imagine that they knew very well what would happen, but 
> wanted to take their business in a different direction.  If that direction 
> was to go after larger enterprise customers, they may have felt they needed 
> to shed a few low-profitability customers in the process.  They may feel 
> that they work too hard for the small support agreement renewals and would 
> prefer to work with fewer customers that generate much more income.  I don't

> think there are many other ways to read it, and I don't think it was 
> accidental.  I seriously doubt we will see a reversal.

> One recent event really caused me to wonder about Ipswitch's commitment to 
> smaller customers.  I was told to call Ipswitch support regarding a ticket 
> that I had submitted by email.  I did so -- at 4:45 pm -- and the support 
> person indignantly asked why I would call so close to quitting time.  An 
> attitude like that is often a reflection of the culture rather than a 
> singular event.  Of course, I could just have caught them on an off day, but

> it took me by surprise.

> The risk in Ipswitch's strategy is, as many have pointed out, is that they 
> are now going to go head-to-head with products that are much more 
> sophisticated, capable, and mature.  Consider the IMail webmail "address 
> book" as an example -- would you want to try to sell an address book that 
> contains two fields to an enterprise client?  I wouldn't.  It will be 
> interesting to see if they can succeed.  I wish them the best of luck, but I

> won't be along for the ride.

> There are exciting new developments over at Declude -- from people I do 
> trust.  And if any of you are .NET developers, have a look at SmarterMail, 
> which comes with 34 SOAP modules to use for integrating with your 
> applications.  It also includes built-in support for an alternate SMTP port,

> which I can really use.  I would love to hear evals from some of the more 
> experienced admins on this product.

> Regards,

> Bill



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