Yep. We can complain all we want, but the bottom line is that IPSwitch wants to exist in a different market. They're taking the chance that the losses they suffer from existing users will be made up for by the new users. But if they screw their existing customers, their reptutation will suffer, which will tend to destroy what their trying to accomplish.
Scott ----- Original Message ----- From: "R. Scott Perry" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 26, 2004 4:06 PM Subject: Re: [IMail Forum] Collaboration is now available :( > > >I don't know what kind of market research they've done... > > It's very clear. > > Their marketing department did research for a specific target market. That > target market is very different than their current market for IMail (but > probably is closer to the market for Ipswitch Instant Messaging or IMail > AntiVirus). That target market probably said that they would prefer a > low(to them)-cost solution incorporating mail/IM/AV/collaboration over > paying for separate pieces. That target market does not consist of the > ISPs, colleges, and small businesses that IMail targets today. It consists > of small-to-medium businesses (just under the radar of Exchange). > > With that marketing done, Ipswitch decided it would be better to do ICS and > not sell IMail as an addon. > > Yes, it is normally insane for a business to throw out 90% of their loyal > customers. The only thing that I can imagine is that IMail isn't being > handled well, and is losing money for Ipswitch (otherwise, why throw out > money?). > > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers > since 2000. > Declude Virus: Ultra reliable virus detection and the leader in mailserver > vulnerability detection. > Find out what you've been missing: Ask for a free 30-day evaluation. > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
