I'm sticking with Imail. The purchase of the service agreement, and the ability to download any updates that come along works for me. Ro
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ted Galerneau Sent: Monday, November 01, 2004 11:51 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] IMail/ICS Update Well said Roger :) I was not looking forwards to changing either, but I would just out of spite and still will if I feel the need! It would be good if everyone posts their input on this. If enough people are going to bail anyway, it means that Ipswitch may be doomed or damaged at a minimum, and the %40 increase will be only covering lost revenue and not going for better support and development. If this is the case we may want to look at our cost vs workload priorities and arrange them accordingly :) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Monday, November 01, 2004 7:53 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] IMail/ICS Update I am lazy and cheap, but more lazy than cheap, so this will work for me. I really didn't want to have to convert over to a new system. Will the KWM templates also continue to be updated? Roger C. Greene wrote: > Dear IMail Customers, > > The messaging market has changed since we introduced IMail almost 10 years > ago. Back then, SMTP and POP3 were most of what was needed in a product. > Today, there is increasing demand for more comprehensive collaboration > solutions and the stand-alone messaging market is shrinking. That is why we > introduced Ipswitch Collaboration Suite as our messaging solution for the > future. > > In introducing ICS, though, we did not fully assess the impact on you, our > customers. Many of you have written or called to tell us about that > impact. We have listened to what you had to say and decided on the > following actions: > > 1. IMail Server customers may continue to purchase Service Agreements > without upgrading to ICS. Since it is at the core of ICS, you can be > assured that we will continue to enhance and support IMail Server. As of > December 1, Service Agreement prices will increase to $695 (from $495) for > IMail Professional and to $375 (from $245) for IMail Small Business. > > Note that anti-virus subscriptions will only be sold as part of ICS. For > those who have AV, we believe the ICS value proposition is compelling. > > As always, we strongly encourage all IMail users to keep current with new > IMail releases. We do not believe that per-support-incident charges are in > the best interests of the majority of our users, and will not adopt them at > this time (but will continue to listen to your feedback). > > 2. Ipswitch Instant Messaging customers may also continue to purchase > Service Agreements. As of December 1, the Service Agreement price will > increase to $195 (from $99). > > 3. The December 31 deadline for cross-grade pricing to ICS has been > eliminated, so you have more time to plan. You may now make the move to ICS > on your own schedule. > > I am sure that many of you will have questions about your particular > circumstances, and I encourage you to talk to your Ipswitch or reseller > salesperson about the best path forward for you. I want to especially thank > those of you who took the time to call us and explain your situations in > detail. We are pleased that we ended up opening a more direct channel of > communications with all of you who wrote or called. Last week Bill Pollack > sent an e-mail with management names and phone numbers; please always feel > free to call us. > > > Sincerely, > > > Roger Greene > President > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
