As an IMail reseller, this does nothing for us.  Also, as a CRM vendor we
could put together a system that would blow ICS away for not much more money
(this by the way was one of the reasons we carried IMail).

So, we are pretty much in the same boat as before and now looking for
alternatives to IMail, and other Ipswitch products as well.


> 1. IMail Server customers may continue to purchase Service Agreements
> without upgrading to ICS. Since it is at the core of ICS, you can be
> assured that we will continue to enhance and support IMail Server. As of
> December 1, Service Agreement prices will increase to $695 (from $495) for
> IMail Professional and to $375 (from $245) for IMail Small Business.
>
> Note that anti-virus subscriptions will only be sold as part of ICS. For
> those who have AV, we believe the ICS value proposition is compelling.
>
> As always, we strongly encourage all IMail users to keep current with new
> IMail releases. We do not believe that per-support-incident charges are in
> the best interests of the majority of our users, and will not adopt them
at
> this time (but will continue to listen to your feedback).
>
> 2. Ipswitch Instant Messaging customers may also continue to purchase
> Service Agreements. As of December 1, the Service Agreement price will
> increase to $195 (from $99).


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