> Because their product is SO good that the overall support costs are lower.
I would actually think that Cisco would have far more support issues than Ipswitch due to the relative complexity of their products. While quality of the products is certainly a large factor, there are only so many ways to configure email server software. With routers, there are nearly an infinite number of ways a router might be configured for nearly an infinite number of situations. Even experienced Cisco consultants wind up contacting Cisco support for help with tricky installs. Paul To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
