That's why I'm not clear on how ipswtich is maintaining that their support
is a loss at $495 per year. Doesn't matter anymore as we'll be moving on
anyway but it just begs the question.

Bill Foresman
Matrosity Hosting
www.matrosityhosting.com
Office: (850) 656-2644



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul Navarre
Sent: Sunday, November 07, 2004 12:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT: Need to Vent


> Because their product is SO good that the overall support costs are 
> lower.

I would actually think that Cisco would have far more support issues than
Ipswitch due to the relative complexity of their products. While quality of
the products is certainly a large factor, there are only so many ways to
configure email server software. With routers, there are nearly an infinite
number of ways a router might be configured for nearly an infinite number of
situations. Even experienced Cisco consultants wind up contacting Cisco
support for help with tricky installs.

Paul 


To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/


To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/

Reply via email to