Amigos da Lista boa tarde!!!
Participei da apresenta��o do software de help desk - TOP DESK na interamericana. Achei o produto muito interessante desenvolvido com base no modelo ITIL. Algu�m j� teve experi�ncia com esta ferramenta? Pretendo adquirir um software de help desk e ap�s analisar Firemann e HSI/HDS, acredito que o top desk est� na frente dos concorrentes. []s Cleiton L. Silva [Non-text portions of this message have been removed] ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - IT Designers - http://www.ITdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
