If nothing else works (and you're on Windows 10), type Windows+x, U, R, which
will reboot the system.

Robin Frost <robin...@gmail.com> wrote:
> Hi,
> Really? Oh this is very interesting thank you I'll surely try it for as I
> said getting to the shut down menu other ways though successful I still
> couldn’t arrow up or down off of shut down to make another selection
> successfully. I've seen many crashes from which jfw recovers after a 30
> second or so wait but this is a crash of a different panic inducing variety.
> I'll let you know if this works should I encounter it again. So have you
> seen such crashes as these where the normal means of resurrecting jfw fail
> then?
> Pin head don't know about that especially if this delivers me from a jam.
> Thanks bunches again.
> Robin
> 
> 
> -----Original Message----- From: Jim Flusche
> Sent: Saturday, April 1, 2017 12:59 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> Hi Robin, the next time that happens, instead of doing a hard shut down.
> Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
> shut down, press enter, down arrow to the restart, press enter. This is what
> I have done in the past to avoid a hard shut down. I hope this helps.
> Smiles.
> 
> 
> Your humble pinhead!
> Owner of the W-10 and Jaws Yahoo group! Smiles.
> 
> -----Original Message-----
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Robin Frost
> Sent: Saturday, April 1, 2017 12:29 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> Hi Tom and all,
> I can absolutely corroborate tom's experience. It's happened to me twice in
> the past week using the most recent build of jfw 18 and Windows 10; and when
> it does none of the usual methods for resurrecting jfw work at all. further
> even if one can get NVDA or Narrator running while you have speech
> navigation is hampered to such a degree that even in the shut down menu you
> can't get cursor off shut down and onto restart no matter what you do.  It
> is bad, very bad indeed. the only way out is a hard shutdown which I so
> loathe doing. I haven't been able to pin down a cause for what brings it
> about so I can't make it happen at will but when it happens as I said it is
> really not nice at all.
> Robin
> 
> 
> -----Original Message-----
> From: Tom Behler
> Sent: Friday, March 31, 2017 2:32 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> Thanks, Miriam.
> 
> At least I know it's not just me, and I'm not alone.
> 
> Tom Behler
> 
> 
> -----Original Message-----
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Miriam Vieni
> Sent: Friday, March 31, 2017 1:19 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> I called FS about this problem because I noticed it also on my 64 bit
> windows 7 computer after getting Jaws 18. They said they know about the
> problem and are working on it.
> 
> Miriam
> 
> -----Original Message-----
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Tom Behler
> Sent: Friday, March 31, 2017 9:35 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS crashing
> 
> I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
> Windows 7 laptop.
> 
> It seems to happen occasionally when I am exiting out of a Microsoft Word
> document.
> 
> Exiting out of, and then re-starting Jaws does not seem to help, nor does
> the Windows run command.
> 
> Very disconcerting, since the only way I seem to be able to get Jaws back is
> to do a hard shutdown of the computer, followed by a re-boot.
> 
> Definitely not good.
> 
> Dr.  tom Behler from Michigan
> 
> 
> -----Original Message-----
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Adam Ferguson
> Sent: Friday, March 31, 2017 8:48 AM
> To: jaws-users-list <jaws-users-list@jaws-users.com>
> Subject: [JAWS-Users] JAWS crashing
> 
> Hi all.
> 
> Recently, whilst using JAWS at work, the program has been crashing
> unpredictably.  Is anyone aware of an issue which could be causing this to
> happen?  I am currently using JAWS 18.0.2530 and windows 10.
> 
> Thanks,
> 
> Adam.
> 
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