Hi,
Gracious me waiting two to three minutes if it crashes multiple times in a
day adds up and sure takes a bite out of one's productivity. I do wish
someone at VFO could get to the root cause of this please and thank you.
Robin
-----Original Message-----
From: DGH
Sent: Saturday, April 1, 2017 1:40 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
Jaws crashes on me 2 or 3 times a day but I have never needed to do a hard
shut down. I can just wait, which may be 2 or 3 minutes and Jaws will start
up again. I do notice that Jaws appears in the sys tray more than once
after it restarts. Using Jaws 18, Windows 7 and MS Office 2013. I also
notice that Jaws shuts down most often whenever I am using an MS Office
product.
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 01, 2017 12:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
Hi,
Really? Oh this is very interesting thank you I'll surely try it for as I
said getting to the shut down menu other ways though successful I still
couldn’t arrow up or down off of shut down to make another selection
successfully. I've seen many crashes from which jfw recovers after a 30
second or so wait but this is a crash of a different panic inducing variety.
I'll let you know if this works should I encounter it again. So have you
seen such crashes as these where the normal means of resurrecting jfw fail
then?
Pin head don't know about that especially if this delivers me from a jam.
Thanks bunches again.
Robin
-----Original Message-----
From: Jim Flusche
Sent: Saturday, April 1, 2017 12:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
Hi Robin, the next time that happens, instead of doing a hard shut down.
Press Control+ALT+Delete, in a few seconds Jaws should speak, up arrow to
shut down, press enter, down arrow to the restart, press enter. This is what
I have done in the past to avoid a hard shut down. I hope this helps.
Smiles.
Your humble pinhead!
Owner of the W-10 and Jaws Yahoo group! Smiles.
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Robin Frost
Sent: Saturday, April 1, 2017 12:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
Hi Tom and all,
I can absolutely corroborate tom's experience. It's happened to me twice in
the past week using the most recent build of jfw 18 and Windows 10; and when
it does none of the usual methods for resurrecting jfw work at all. further
even if one can get NVDA or Narrator running while you have speech
navigation is hampered to such a degree that even in the shut down menu you
can't get cursor off shut down and onto restart no matter what you do. It
is bad, very bad indeed. the only way out is a hard shutdown which I so
loathe doing. I haven't been able to pin down a cause for what brings it
about so I can't make it happen at will but when it happens as I said it is
really not nice at all.
Robin
-----Original Message-----
From: Tom Behler
Sent: Friday, March 31, 2017 2:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
Thanks, Miriam.
At least I know it's not just me, and I'm not alone.
Tom Behler
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Friday, March 31, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
I called FS about this problem because I noticed it also on my 64 bit
windows 7 computer after getting Jaws 18. They said they know about the
problem and are working on it.
Miriam
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Friday, March 31, 2017 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS crashing
I have noticed the Jaws crashing issue here as well, using Jaws 18 on my
Windows 7 laptop.
It seems to happen occasionally when I am exiting out of a Microsoft Word
document.
Exiting out of, and then re-starting Jaws does not seem to help, nor does
the Windows run command.
Very disconcerting, since the only way I seem to be able to get Jaws back is
to do a hard shutdown of the computer, followed by a re-boot.
Definitely not good.
Dr. tom Behler from Michigan
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adam Ferguson
Sent: Friday, March 31, 2017 8:48 AM
To: jaws-users-list <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] JAWS crashing
Hi all.
Recently, whilst using JAWS at work, the program has been crashing
unpredictably. Is anyone aware of an issue which could be causing this to
happen? I am currently using JAWS 18.0.2530 and windows 10.
Thanks,
Adam.
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