Attachments in Outlook 2010 messages formatted in RTF behave differently from those formatted in HTML or Plain Text. Jaws 13 used the keystroke, Jaws+F5, to create a list of the fields in RTF messages. This keystroke does not work in Jaws 14. Others on this list suggested two workarounds that serve the purpose. One involves cutting and pasting the RTF message body into MS Word and using Jaws+F5. The other involves Jaws+Shift+W, which usually opens up the message in a browser, but instead in RTF provides a menu for manipulating the message. The standard methods for accessing attachments in HTML or Plain Text messages will not work, including shift tabbing or pressing Jaws+A. I don't know why RTF messages are so different, but they are. I'll be sure to let everyone know what FS tech support has to say. I'm hoping the Jaws+F5 function will be restored.
------ Jim Marks jimma...@mt.gov -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of david Sent: Wednesday, November 07, 2012 1:24 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text hello there; when you open a message, if you shift+tab, do you hear the name of the attached file, and then 1of 2? if so, right arrow once to select the attachment, now press enter, you will have the choice to open or save etc. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Justin.Williams2 Sent: Wednesday, November 7, 2012 10:31 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text Did insert a work? -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Marks, Jim Sent: Wednesday, November 07, 2012 10:35 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text Thank you for the suggestions. When I press Jaws+F7, no links show and Jaws recommends I press Jaws+F5. And we already know that Jaws+F5 does not work in Jaws 14 for Outlook 2010 attachments in an RTF message. Interestingly enough, when I press Jaws+Shift+W, the RTF message does not open up in a browser. Instead, a list of options pops up, and I can save the attachment using the save attachments option. This latter option likely is the best workaround yet. I asked Freedom Scientific for assistance, but have not had the time to work with tech support over the phone. When I do, I will let the list know the outcome. For sure, the function of Jaws+F5 changed in Jaws 14 within Outlook 2010. That useful keystroke works just fine in Jaws 13, but does not work in the latest Jaws version. Someone suggested that I get state government to do something about RTF messages. I appreciate that our choices are to change our own skills and technologies or to change our environments. Before insisting that the world change for me, I'd like to restore the functionality earlier Jaws versions provided. With the two workarounds provided on this listserv, I don't think I have to go to the extreme of asking everyone to refrain from using RTF formats in Outlook. Best! ------ Jim Marks jimma...@mt.gov -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike O'Brien Sent: Friday, November 02, 2012 7:47 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text Hi I assume you have tried bringing up the links list with JAWSkey+f7 or opening the message in your browser with shift+JAWSkey+w and trying the links list to see if the attachment appears. I don't know if viewing the message in your browser will work for RTF messages. If these don't work, I would open a problem with Freedom Scientific. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Marks, Jim Sent: Thursday, November 01, 2012 3:33 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text Yes, Outlook 2010 attachments in an RTF message are imbedded in the e-mail. I think RTF messages always imbed attachments in the body of an e-mail in Outlook. Outlook messages in HTML or Plain Text formats display the attachments in the message header. I sometimes had luck with the method described below for Jaws 13, but not for Jaws 14. It was hit and miss for me in Jaws 13 and earlier versions because the link is difficult or impossible to locate in some messages. With Jaws 14, I cannot see the imbedded link at all in an RTF message. ------ Jim Marks jimma...@mt.gov -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Bissett, Tom Sent: Thursday, November 01, 2012 11:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text Hi, Are these the ones that are not actually an attachment but rather the ones that are embedded in the email? If they are the ones embedded in the email I locate them with the PcCursor and press the application key for a list of options one of which is to save. Tom Bisset For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
