Mark,

   I don't have a problem with RTF attachments in Outlook 2010 and Jaws 14.
Have you tried this?
Open the message.
Do a control home to put you at the top of the message.
Shift tab one time.
This should put you in the attachment list.
Use your left or right arrow to highlight the attachment and press enter.


-----Original Message----- From: Marks, Jim
Sent: Thursday, November 01, 2012 12:44 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text

This works, but what a pain! Surely there is a better way to open Outlook 2010 attachments in a RTF message.

Here are the steps:

Copy and paste the open RTF message into MS Word

Press Jaws+F5 to list fields imbedded in the document.

Press Enter, then the Applications Key.

Choose the File Objects submenu.

Choose Open, and the attached file opens.

Thanks for the assist. I submitted a tech support request to Freedom Scientific, and will share any other options on how to open an attachment in an Outlook 2010 message in RTF format.




------
Jim Marks
jimma...@mt.gov



-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Justin.Williams2
Sent: Thursday, November 01, 2012 11:15 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text

Copy and paste the message into word when you open mt. Or it is that you can't open it.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Marks, Jim
Sent: Thursday, November 01, 2012 11:07 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text

Attachments in RTF messages behave differently from those in HTML or Plain Text. Neither suggestion below works for RTF attachments in Outlook, but they work fine in HTML and Plain Text formats. Please, if anyone knows how to handle attachments in RTF format in Outlook 2010 with Jaws 14, share your method.

For RTF attachments, I used the Jaws 13 keystroke of Jaws+F5 to access the attachment. In Jaws 14, this keystroke no longer serves that purpose. In addition, I cannot save the attachment because the system somehow does not find the attachment I know is there. This is a big deal to me, and may force me to go back to Jaws 13 unless there is a Jaws 14 alternative and/or a fix coming. Thanks!




------
Jim Marks
jimma...@mt.gov

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins
Sent: Thursday, November 01, 2012 7:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text

Also, Jaws key plus A gives you a list of attachments once message is opened

Al

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
On Behalf Of Mike O'Brien
Sent: Thursday, November 01, 2012 9:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Attachments in Outlook 2010 Rich Text

Hi

In Outlook 2010 I do the following to get to attachments. While in the message body, Press control+home to move to the top of the message.
Press
shift+tab to move to the previous field.  It should say message.  Then
you
can right arrow through the attachments. To open or save an attachment, press the applications key and choose open or save as from the context menu. I have not used these in a RTF message, but since they are Outlook rather than JAWS keystrokes, I think they should work there also.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
On
Behalf Of Marks, Jim
Sent: Wednesday, October 31, 2012 10:56 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Attachments in Outlook 2010 Rich Text

With Jaws 14 in Outlook 2010 Rich Text messages, how does one access an attachment? The Jaws 13 keystroke of Jaws+F5 does not work, and when I try to save attachments, Jaws does not see the attachment. Put another way, what Jaws 14 keystroke is used to list attachments in an Outlook 2010 message in a rich text format? Messages formatted in html or plain text work well, but I often get RTF formatted messages with attachments.
Thanks
much in advance for your guidance!




------
Jim Marks
jimma...@mt.gov





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