Hi. Just writing to fill you all in on the laptop situation. Thanks again for all your ideas. As it was, I tried them all but none of them worked; so I tried plugging in one of my portable hard drives and then rebooting. It worked like a charm. It seemed that the computer was looking for any connections and when it didn't find any, and I couldn't see the screen, we went nowhere. Are there any work-arounds I can use if this happens again? Sometimes, I don't need to plug my portable hard drives in if I'm just using the laptop, and I'm sure I shut the laptop down properly last time.
Thanks. Michele ----- Original Message ----- From: Annette Carr <amca...@verizon.net> To: jaws-users-list@jaws-users.com Date: Monday, December 29, 2014 3:33 am Subject: Re: [JAWS-Users] What To Do when JAWS Won't Start Up > > > On my Toshiba Function Key plus 3 and 4 turn the volume up and down. I > wonder if there is a Function key combination that mutes the sound. Or do > you have actual buttons for volume and muting. > > HTH > > -----Original Message----- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Michele Thredgold > Sent: Sunday, December 28, 2014 3:12 AM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] What To Do when JAWS Won't Start Up > > Hi everyone. I'm using a Toshiba laptop with Windows 7 and JAWS 15. Today, I > tried turning it on and waited for the Windows sound to come and for JAWS to > be announced, but neither happened. I tried doing a hard reset but still the > same thing happened. I don't remember doing anything on the laptop before > shutting it down last time that would have caused this to happen, but wonder > if anyone can suggest some things for me to try. I can't remember how many > times I have to tab, for example, to get to # start-up options or whether I > have to up- or down arrow to get to the right one. > > Thanks. > > Michele > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/