James G. Sack (jim) wrote:
Why don't you just turn your phone off while driving?
I'll starve.
I can readily appreciate the value of phones as emergency calling (out)
devices. I'm doubtful of the bottom-line value for emergency incoming
communications, because of (what i suspect is) the overwhelming cost in
added distraction of the non-emergency conversations.
I confess to being old-fashioned in recognizing some people's apparent
need to feel they must make themselves 100% available. I am generally
disappointed (sometimes offended) by people who interrupt whatever they
are doing to take an incoming call.
If it weren't for my business, I might not even have a phone at all.
That being said, I am definitely not offensive with customers. I'll
tell them to hold on, a polite command. And a few moments later, I'll
muster up enough attention to the call to tell them that traffic is
demanding my concentration for the moment and ask them to bear with me
for a moment. In most cases, that is enough and they are happy to oblige.
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