I need to update my question. I downloaded V6 and tried installing it without uninstalling. It let me do that, but I got the same error. So, I uninstalled from my computer and reinstalled. Same error. Help?????? I am so upset...
On Sun, Apr 7, 2013 at 6:51 PM, Barbara Ford <pastors...@gmail.com> wrote: > I hope I still have the right address! I haven't posted in a very long > time. Panic time! I just tried to go into my Legacy program, and it is > telling me that a "problem caused the program to stop working." I > tried several times, including a reboot. I use Windows 7 now and have > successfully migrated from computer to computer several times since I > began using Legacy. I am still using Version 6, and for now that is > what I want to continue to do. I am working on an obituary right now > for my mother, who is in her last few days. So, no time for anything > but the simplest solutions here. Of all times for the program to > crash.... > > May I just say what I THINK will work, and someone please tell me if > this will not work. I have a note to myself, from my last computer > upgrade, that says, "Rather than using the CD to install the program, > go to http://www.legacyfamilytree.com/ and download and install the > latest version of Legacy 6." (Will it be obvious to me where version > 6 is?) > > Then I have another note that says "make sure the Legacy folder is on > C: and install the program also to C:/Legacy; the program will pick up > all my preferences and file data." Is this correct still? If this is > correct, then should I uninstall Legacy from this computer first? > > Thanks for any help, > Barbara Ford > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
