I cannot open the program at all--is that what I would need to do in order to try what you suggest? I can't even open the program at all. Barbara
<Http://scrappermamo.blogspot.com/> Sent from my iPad On Apr 7, 2013, at 10:00 PM, Paul Kean <pauljk...@yahoo.com.au> wrote: > > Betty, > > Can you open the sample database or even create a new one. Either of these > would tell that the install was OK and therefore it must be you database that > is corrupt. > > ..Paul > Melbourne, Australia > > --- On Mon, 8/4/13, BK Ford <pastors...@gmail.com> wrote: > > From: BK Ford <pastors...@gmail.com> > Subject: Re: [LegacyUG] Panic! > To: LegacyUserGroup@LegacyUsers.com > Received: Monday, 8 April, 2013, 11:14 AM > > Thank you for responding. I uninstalled through the Control Panel, even > downloaded it again from the web site and executed the install file afresh. > It still returns the same error. I'm wondering if something is corrupted in > my data, because how could a fresh install give that error? > > > <Http://scrappermamo.blogspot.com/> > > Sent from my iPad > > On Apr 7, 2013, at 7:39 PM, "Helle Hirschmann" <he...@hirschmann.dk> wrote: > >> Barbara. >> >> I feel so sorry for you loosing your mother - it is never time - we want to >> keep them as long as we are here. >> >> It is an excellent idea to work on her obituary - then you DO something >> worthwhile. >> >> Then to your problem. >> When you un uninstalled Legacy did you then also delete it in the control >> panel under adding and removing programs. >> I used to use another version of Windows myself and have just started using >> Windows 7 - and I can not remember what it is called on W7. >> >> IF you have not done that the old version is still there - it is just the >> shortcut key you removed. >> >> Hope this may help you solve your problem. >> >> If you have an earlier back-up version of your file it may not have the same >> problem. Just a suggestion. >> >> Best wishes. >> >> Helle Hirschmann >> Denmark >> >> >> On 08/04/2013 02:15 "Barbara Ford" <pastors...@gmail.com> wrote: >> >>> I need to update my question. I downloaded V6 and tried installing it >>> without uninstalling. It let me do that, but I got the same error. So, I >>> uninstalled from my computer and reinstalled. Same error. Help?????? I am >>> so upset... >>> >>> >>> On Sun, Apr 7, 2013 at 6:51 PM, Barbara Ford <pastors...@gmail.com> wrote: >>> I hope I still have the right address! I haven't posted in a very long >>> time. Panic time! I just tried to go into my Legacy program, and it is >>> telling me that a "problem caused the program to stop working." I >>> tried several times, including a reboot. I use Windows 7 now and have >>> successfully migrated from computer to computer several times since I >>> began using Legacy. I am still using Version 6, and for now that is >>> what I want to continue to do. I am working on an obituary right now >>> for my mother, who is in her last few days. So, no time for anything >>> but the simplest solutions here. Of all times for the program to >>> crash.... >>> >>> May I just say what I THINK will work, and someone please tell me if >>> this will not work. I have a note to myself, from my last computer >>> upgrade, that says, "Rather than using the CD to install the program, >>> go to http://www.legacyfamilytree.com/ and download and install the >>> latest version of Legacy 6." (Will it be obvious to me where version >>> 6 is?) >>> >>> Then I have another note that says "make sure the Legacy folder is on >>> C: and install the program also to C:/Legacy; the program will pick up >>> all my preferences and file data." Is this correct still? If this is >>> correct, then should I uninstall Legacy from this computer first? >>> >>> Thanks for any help, >>> Barbara Ford >>> >>> >>> >>> Legacy User Group guidelines: >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> Archived messages after Nov. 21 2009: >>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >>> Archived messages from old mail server - before Nov. 21 2009: >>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >>> our blog (http://news.LegacyFamilyTree.com). >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >>> >>> >>> >>> >>> Legacy User Group guidelines: >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> Archived messages after Nov. 21 2009: >>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >>> Archived messages from old mail server - before Nov. 21 2009: >>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >>> our blog (http://news.LegacyFamilyTree.com). >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >> our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
