Sarah Are you using Windows 11
If so, you files may be in the cloud. Just a thought Henry From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf Of sarah hughes Sent: Monday, June 17, 2024 5:48 AM To: Legacy User Group <legacyusergroup@legacyusers.com> Subject: Re: [LegacyUG] Tips for Updating to Legacy 10 Hi Found my FT eventually, installed Legacy 10, but now I have no Legacy tree again! I wish I'd stuck with the old one. I went to the folder where I had saved it, and zilch! Only that silly sample file comes up. I did try restart but that didn't help. Should I uninstall it, and then reinstall it, or put PC back to an earlier time? I will also look through all the other emails re Legacy 10, and see if there is anything there to help me. Thank you On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <genea...@gmail.com <mailto:genea...@gmail.com> > wrote: Legacy 10 has been released and is free for everyone. It has all the Deluxe features for free. It has the same look and feel as Legacy 8 and 9. It has some new features and reports and tweaks to existing features and reports. The new features are listed on the renewed Legacy website. The full list is in this blog: <https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html> It's advised to be running Windows 10 or Windows 11. Not all features are guaranteed to work on earlier Windows versions. Here's the things to do to make the process as trouble free as possible with some comments on where a few people out of the thousands who have updated have been encountering problems. Note it will overwrite Legacy 9. You can't run both versions as the settings are all locked to the same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on your files. You should be doing this regularly to keep your database healthy. 2. Verify that there are no broken media links. Tools>Media Relinker You can fix them in Legacy 10 but you need to know they weren't caused by the upgrade. 3. Backup your family file and media files. Preferably make sure you also have these backups off your computer either in a cloud or on external drive. 4. Download 10 from the website. Some people encounter problems because a) they make a typo when entering their email address, b) the email goes to spam or doesn't arrive. If it doesn't arrive try a different email address c) the link in the email doesn't work and they need to copy and paste the link to their browser. 5. Install 10 and enjoy. Some people encounter problems with the installation because their security software blocks it or part of it. Pausing the security software during installation solves that. If concerned you can go into Aeroplane mode/come offline for the installation. If there is any problem after installation RESTART your computer and it is usually solved. Have fun, Cathy -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com <mailto:LegacyUserGroup@legacyusers.com> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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