from customer support point of view, it is easier to give people CDs that they just need to install, then give them written instructions. if you give the average user written instructions, they are likely to make a mistake.
--guy On Thu, 2006-10-12 at 09:13 +0200, Julian Daich wrote: > El jue, 12-10-2006 a las 00:17 +0200, Geoffrey S. Mendelson escribió: > > On Wed, Oct 11, 2006 at 11:43:57PM +0200, Julian Daich wrote: > > > > > This week I have the opportunity to connect a new Linux PC to the > > > Internet with Bezeq´s ADSL via an Adtech( or whatever it is called) 600 > > > modem/ ruter. I was surprised to find that there are not instructions of > > > how to set the ruter, instead they( Bezeq) give you a CD with a program > > > for Window to configure a dialer and a booklet of how to install and > > > configure that program which in fact is more complicate that doing > > > 138.0.0.10 from your browser from any OS and set Admin as username and > > > password as I did to configure the ruter. After examining the booklet > > > with more detail I found within the technical requirements to have an at > > > least 233Mhz which I suspect is to much requirement for a simple dialer. > > > I´m trying to understand why Bezeq try to force users to use these > > > dialers since it is more complicate to users, uses too much computer > > > resources, costs more paper and CDs to Bezeq and from the Bezeq side > > > there is not difference in resources if it is the modem or the PC what > > > diales. > > > > By law, BEZEQ can not sell you access to the Internet. All they can sell you > > is access to their public data network which uses the ATM protocol. > > > > I have been told, but can not verify, that the ATM network realy has no > > speed or access limitations, you can open a virtual connection to anyone > > that can receive it. > > > > I do know that at one time, and they may still do, every ISP had a guest > > user > > id that allowed you to access their network without being a subscriber. > > The rates were very high, IMHO only usefull if you wanted to spend a > > few minutes testing out an ISP or if you wanted to connect to another ISP > > to forward that must-go-out email when yours was down. > > > > What you call a modem is really an ethernet to ATM proctol converter > > or packet assembler/disassmbler or PAD. > > > > Therefore they have to use a VPN aka tunnel to connect you directly with > > your ISP. The ISP then can regulate your data rates and access. > I understand, and maybe I was not so clear with my posting. My question > is why Bezeq gives you a CD with a dialer instead to teach you to > configure the VPN which resides inside the little blackbox( aka modem or > ruter) which is quite easier and straightforward to do. In fact, at > least for the Adtech modem, you do not need the CD program which Bezeq > calls¨ dialer¨. Is for what it makes me suspect that maybe this program > is more than a dialer. > > J > > > > > HOT uses the same mechanism to connect their customers, but with an added > > twist. Routers made for the U.S. market assume that the "gateway" is the > > IP address of both the IP gateway off of the local segment and the tunneling > > host. In Israel they are seperate and most routers sold in the U.S. will not > > work on HOT's network. > > > > There is a way around it, since HOT's network is IP over token ring, they > > can set up your connection so that all packets from your cable modem > > go to your ISP, allowing you a direct DHCP connection. Some ISPs do it, > > some won't, some charge for it, all require you to talk to many customer > > service people before you find one that understands what you want. :-) > > > > In the rest of the world, the company that sells you your xDSL service > > is also your ISP, so a VPN/tunnel is not needed. > > > > Geoff. ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
