It sounds like you have the unfortunate experience of talking to someone from national helpdesk which really didn't have any idea what was going on. For anyone adding their own cable modem to their account the only thing that they require is the MAC address so it can be added on the equipment screen. The modem charge is then removed as well.
Sent from my iPhone > On Apr 14, 2016, at 2:54 PM, John Robinson <[email protected]> wrote: > > I am getting the 350 meg down and 23 up with this modem. It was recommended > by Dan if I recall. > > <PastedGraphic-6.png> > > > It’s a MODEM only so no support is needed for bridge mode, plug in your > router and it’s ready. How simple, and saving $10.00 a month in TW modem > rental. > > You call TW to have the authorize the modem, the problem with TW, they want > to use an IP address to get into the Arris combination modem/router to set to > bridge, BUT this is only a modem.. > > Because they could not get the IP address to work I had to call Motorola > (Arris) and then discovered that there is a DIFFERENT IP address to get to > the setting on the modem only…which you won’t need unless you want to do > other adjustments. > > IP address for the combo, modem/router: 192.168.0.1 > > IP address for the modem only: 192.168.100.1 > > John > > >> On Apr 14, 2016, at 2:45 PM, Chris Denny <[email protected]> wrote: >> >> There is one more area in Louisville that hasn't been upgraded yet and that >> will start next Wednesday. That's Valley station and another area that I >> can't remember >> >> Sent from my iPhone >> >>> On Apr 14, 2016, at 2:14 PM, B. Eric Bradley <[email protected]> wrote: >>> >>> Hm. I just took out their Arris and put on a 343Mb capable Zoom and it's >>> still just turning 17Mb. Maybe they haven't quite reached my block yet. >>> They just started pestering me to take their new modem yesterday. >>> >>> >>>> On Apr 14, 2016, at 2:08 PM, Chris Denny wrote: >>>> >>>> No, DOCSIS 3.0 is fine. 3.1 is the new standard for 1ghz of a cable modem >>>> that is widely available yet. There is one city in California were Time >>>> Warner is offering a 1 GHz connection so eventually if tests are good and >>>> It will roll across the country over a matter however long a period it >>>> takes. >>>> >>>> The modems I recommend getting are the Arris/ Motorola surfboard 6183 the >>>> 6190. These are modems only not gateways. >>>> >>>> Sent from my iPhone >>>> >>>>> On Apr 14, 2016, at 2:02 PM, B. Eric Bradley <[email protected]> wrote: >>>>> >>>>> I'm assuming the new modems need to be DOCSIS 3.1, and so far I haven't >>>>> found any available at retail. Unless somebody else knows where there are >>>>> some hiding, you'll probably have to take theirs. You have theirs, John, >>>>> yes? >>>>> >>>>> >>>>>> On Apr 14, 2016, at 1:24 PM, Dan Crutcher wrote: >>>>>> >>>>>> I think there was some discussion of this a while back, but what cable >>>>>> routers/models are recommended by people in this group that are capable >>>>>> of the new TWC speeds? Thoughts on whether it’s better to purchase or >>>>>> lease from TWC? >>>>>> >>>>>> Dan >>>>>> >>>>>>> On Apr 13, 2016, at 8:30 PM, John Robinson <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>> Today was the first day for the new speeds. It’s about 8:30 p.m. so >>>>>>> there should be a lot of usage but this isn’t bad. >>>>>>> >>>>>>> >>>>>>> John >>>>>>> >>>>>>> >>>>>>> >>>>>>> <PastedGraphic-3.png> >>>>>>> _______________________________________________ >>>>>>> MacGroup mailing list >>>>>>> Posting address: [email protected] >>>>>>> Archive: >>>>>>> <http://www.mail-archive.com/[email protected]/> >>>>>>> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> >>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> MacGroup mailing list >>>>>> Posting address: [email protected] >>>>>> Archive: >>>>>> <http://www.mail-archive.com/[email protected]/> >>>>>> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> >>>>> >>>>> >>>>> _______________________________________________ >>>>> MacGroup mailing list >>>>> Posting address: [email protected] >>>>> Archive: <http://www.mail-archive.com/[email protected]/> >>>>> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> >>>> >>>> _______________________________________________ >>>> MacGroup mailing list >>>> Posting address: [email protected] >>>> Archive: <http://www.mail-archive.com/[email protected]/> >>>> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> >>> >>> >>> _______________________________________________ >>> MacGroup mailing list >>> Posting address: [email protected] >>> Archive: <http://www.mail-archive.com/[email protected]/> >>> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> >> >> _______________________________________________ >> MacGroup mailing list >> Posting address: [email protected] >> Archive: <http://www.mail-archive.com/[email protected]/> >> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
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