One of the Charter Customer service centers is on Hurstbourne Lane.:) -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Robinson Sent: Wednesday, April 13, 2016 10:53 PM To: Topics related to Apple and Macintosh computers Subject: Re: [MacGroup] TimeWarner Speeds
Great news Jonathan, Charter sounds as if it will be consumer oriented. Let’s hope. John > On Apr 13, 2016, at 9:51 PM, Jonathan Fletcher <[email protected]> wrote: > >> On Apr 13, 2016, at 8:30 PM, John Robinson <[email protected] wrote: >> >> Today was the first day for the new speeds. It’s about 8:30 p.m. so there >> should be a lot of usage but this isn’t bad. > > > That’s awesome, John! > > Mine is almost a month away. Already got my new modem, though, ready for the > move. > > HAD to replace my old one because it was working really badly and was sending > junk to my router. I finally realized that was why, even though all the speed > tests came through right on the money, I was getting pretty spotty internet > access. The new modem makes all the difference! > > I took the old one apart today, and every capacitor was bulging out > their tops, a sure sign they are toast, or a least well on their way. > AAMOF, I am surprised it worked at all. =:-) > > It lasted several years, though, so it was cheaper than renting one from TWC. > > Another thing: I had a couple of great conversations with TWC tech support > people this weekend as a result of my issues. One guy, who was with TWC > before they bought Insight, said that they are all looking forward to being > acquired by Charter, because Charter values customer service highly. One > thing he said stuck out: Charter refuses to off-shore ANY of their customer > support. Very good to hear! > > > Jonathan > > > > -- > Jonathan Fletcher > [email protected] > > Kentuckiana FileMaker Developers Group Next Meeting: 4/26/16 > > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: > <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/> _______________________________________________ MacGroup mailing list Posting address: [email protected] Archive: <http://www.mail-archive.com/[email protected]/> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> _______________________________________________ MacGroup mailing list Posting address: [email protected] Archive: <http://www.mail-archive.com/[email protected]/> Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
