Let me dispel any rumor of TWC going to Charter, there is no final decision yet by the FCC and DOJ and the idea that Charter values customer service more than TWC or any other ISP is also speculation by a long shot.
Sent from my iPhone > On Apr 14, 2016, at 6:19 AM, "[email protected]" > <[email protected]> wrote: > > One of the Charter Customer service centers is on Hurstbourne Lane.:) > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of John Robinson > Sent: Wednesday, April 13, 2016 10:53 PM > To: Topics related to Apple and Macintosh computers > Subject: Re: [MacGroup] TimeWarner Speeds > > Great news Jonathan, Charter sounds as if it will be consumer oriented. > Let’s hope. > > John > > >>> On Apr 13, 2016, at 9:51 PM, Jonathan Fletcher <[email protected]> >>> wrote: >>> >>> On Apr 13, 2016, at 8:30 PM, John Robinson <[email protected] wrote: >>> >>> Today was the first day for the new speeds. It’s about 8:30 p.m. so there >>> should be a lot of usage but this isn’t bad. >> >> >> That’s awesome, John! >> >> Mine is almost a month away. Already got my new modem, though, ready for the >> move. >> >> HAD to replace my old one because it was working really badly and was >> sending junk to my router. I finally realized that was why, even though all >> the speed tests came through right on the money, I was getting pretty spotty >> internet access. The new modem makes all the difference! >> >> I took the old one apart today, and every capacitor was bulging out >> their tops, a sure sign they are toast, or a least well on their way. >> AAMOF, I am surprised it worked at all. =:-) >> >> It lasted several years, though, so it was cheaper than renting one from TWC. >> >> Another thing: I had a couple of great conversations with TWC tech support >> people this weekend as a result of my issues. One guy, who was with TWC >> before they bought Insight, said that they are all looking forward to being >> acquired by Charter, because Charter values customer service highly. One >> thing he said stuck out: Charter refuses to off-shore ANY of their customer >> support. Very good to hear! >> >> >> Jonathan >> >> >> >> -- >> Jonathan Fletcher >> [email protected] >> >> Kentuckiana FileMaker Developers Group Next Meeting: 4/26/16 >> >> >> _______________________________________________ >> MacGroup mailing list >> Posting address: [email protected] >> Archive: >> <http://www.mail-archive.com/[email protected]/> >> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> > > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/> > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/> _______________________________________________ MacGroup mailing list Posting address: [email protected] Archive: <http://www.mail-archive.com/[email protected]/> Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
